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  • EASTER
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Contact US

[email protected]

If contacting about an existing order then please quote your order number.

Unit 9 Northam Business Centre,
Princes Street,
Southampton, SO14 5RP

FREQUENTLY ASKED QUESTIONS

HOW MUCH IS DELIVERY

Standard Royal Mail Second Class delivery is completely free of charge.  You can choose Royal Mail First Class delivery for an extra 99p.  If you spend over £20.00 in a single transaction then your order will automatically be shipped 1st Class.

HOW LONG WILL DELIVERY TAKE

We ship within 1 working day from order placement and our standard free delivery is posted by Royal Mail Second Class. This would usually takes 2 to 3 days working days following shipment but are we are noticing delays in many areas due to the ongoing Covid-19 disruption. For the most up to date information on this, please visit Royal Mail’s dedicated Coronavirus Update page.

We are now charging just 99p for 1st class post (or Free when you spend £15.00 or more).  Again, whilst this would normally arrive within 1 to 2 working days following shipment. delays are commonplace at the moment.

WHAT PAYMENT METHODS DO YOU OFFER

We use Stripe to process the online payment.  You can choose Visa or Mastercard.  The payment transaction takes place on Stripe’s secure servers and we have no access to your payment details.

 

 

Refund Policy
Copyright 2022 © Olivia Samuel
A trading name of Chapter One Ltd
Unit 9 Northam Businesss Centre, Princes St, Southampton SO14 5RP
  • EASTER
    • Single Easter Cards
      • All Male Relations
      • All Female Relations
      • All Couple Relations
      • Other Relations
  • Birthday
    • Single Birthday Cards
      • Female Relation Birthday Cards
      • Male Relation Birthday Cards
    • Birthday Card Packs
      • Small Birthday Card Packs
  • NOTE CARDS
    • Note Card Packs
      • Small Note Cards Packs
  • THANK YOU
    • Thank You Card Packs
  • Invitations
    • Birthday Invitations
    • Golden Anniversary
    • Ruby Anniversary
    • Silver Anniversary
    • Halloween
    • Fireworks Night
    • Easter
  • CHRISTMAS
    • Single Christmas Cards
      • All Male Relations
      • All Female Relations
      • All Couple Relations
      • Other Relations
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