Frequently Asked Questions

Please read our FAQ before sending us a message.

How much is delivery?

Standard Royal Mail 48 delivery is completely free of charge.  You can choose Royal Mail 24 delivery for an extra 99p

What payment methods do you offer?

We use Sage Pay to process the online payment.  You can choose Paypal or Mastercard.  The payment transaction takes place on SagePay’s servers and we have no access to your payment details.

How long will delivery take?

Standard free delivery is posted by Royal Mail 48. This is like Royal Mail’s second class post and usually takes 2 to 3 days for delivery).  You can upgrade to Royal Mail 24 which is usually delivered in 1-2 days.

How secure is shopping in the Online Shop? Is my data protected?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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