Frequently Asked Questions
Please read our FAQ before sending us a message.
Standard Royal Mail Second Class delivery is completely free of charge. You can choose Royal Mail First Class delivery for an extra 99p
We use Stripe to process the online payment. You can choose Visa or Mastercard. The payment transaction takes place on Stripe’s secure servers and we have no access to your payment details.
Standard free delivery is posted by Royal Mail Second Class. This would usually takes 2 to 3 days working days for delivery but are we are noticing delays in many areas due to the ongoing Covid-19 disruption. For the most up to date information on this, please visit Royal Mail’s dedicated Coronavirus Update page.
We are now charging just 99p for 1st class post (or Free when you spend £15.00 or more). Again, whilst this would normally arrive within 1 to 2 working days. delays are commonplace at the moment.
Royal Mail Special Delivery is available for an additional £5.99 and is recommended for time sensitive orders.
I am afraid we are unable to personalise or change the text on any of our products.
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